Internal Staff Coaching & Mentoring for Managers

Develop Leaders Who Inspire and Empower Their Teams

This two-day interactive training course equips managers, supervisors, and team leaders with practical coaching and mentoring skills to support staff development and drive team performance.

Through a blend of theory, roleplay, and real-world application, delegates will learn how to structure effective coaching conversations, build trust, and create an environment where individuals feel empowered to reach their full potential.

By embedding these skills into day-to-day management, participants will strengthen communication, boost morale, and foster a culture of continuous improvement.

Delivery:

On-site

Duration:

2 Full days Face-face
4 Online Sessions

Assessment:

Full attendance is required

Certification:

Certified as Mental Health First Aiders by MHFA England

Why This Course
Is Right for Your Team

Equips leaders with practical tools they can apply immediately
Strengthens employee engagement and retention
Improves communication, trust, and overall team performance
Supports organisational growth through a stronger coaching culture

What’s Covered in the Course

Understanding the difference between coaching and mentoring in a leadership context
Core principles of coaching and mentoring within teams
Active listening, powerful questioning, and delivering constructive feedback
Managing common challenges in manager–staff relationships
Strategic communication to support development and engagement
Using an “ask, not tell” approach to empower individuals
Tracking progress with documentation and evaluation tools
Aligning personal development goals with organisational objectives

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Course Format & Certification

Pre-requisites: No formal coaching experience is required. Suitable for any manager, supervisor, or leader responsible for developing staff
Delivery: On-site or online
Duration: Two-days interactive training
Assessment: Delegates will be assessed through active participation, group discussions, and practical exercises.
Qualification: A certificate of attendance is awarded upon successful completion

Who Should Attend?

This course is ideal for:

Team leaders seeking to improve staff engagement and development
Supervisors looking to build stronger, trust-based relationships
Middle managers responsible for performance improvement
Leaders aiming to introduce structured coaching and mentoring in their teams
Professionals preparing for formal coaching or leadership qualifications

Career Skills and Progression

Completing this course provides a strong foundation for embedding coaching and mentoring into leadership practice. It supports progression into advanced leadership development programmes, talent management roles, or formal coaching qualifications.

FAQs – Internal Staff Coaching & Mentoring for Managers

Is this course suitable for new managers?

Yes, the course is designed for managers at all levels, including those new to leadership.

Will I need prior coaching experience?

No, the programme is designed for those with no formal background in coaching.

Can the training be tailored for our organisation?

Yes, we can adapt scenarios and activities to reflect your workplace challenges.

How many delegates can attend?

Group sizes vary, but smaller cohorts allow for more interaction and personalised feedback.

Download a copy of our Professional Development Course Guide

CLICK HERE